ChatGPT and your content: what works and what doesn't

Oh my gosh - the hype about ChatGPT is massive. Let's look at five examples of ChatGPT in use and evaluate whether it is actually a good solution.

ChatGPT works well in some content contexts but very poorly in others.

The best way to think about it is as a very helpful but very junior assistant who needs a lot of supervision. I expect that assistant will be growing up quickly however :)

Examples of ChatGPT in use

These five examples help to assess the risks, limitations and potential of the tool.

1. Write social media snippets

It does a pretty good job at this - but leaves a lot of work undone

5/10 rating

2. Write a scam prompt

It also does a pretty good job at this - safety controls are pretty easy to get around.

6/10 rating

3. Write a radio script

It searched the internet (pre 2021) for information on a guest and used an enthusiastic and enticing tone.

7/10 rating

4. Reduce content

One of the biggest challenges a content strategist has is to streamline and curate content. ChatGPT is pretty bad at helping with this.

2/10 rating

5. Summarise content for example a SEO description

I really liked how ChatGTP did this. Word on the street is that Google penalises SEO copy it deems to be created by generative AI, but it think the payoff (if you are working with large content sets and limited resources) is worth the risk.

9/10 rating


Summary

GhatGPT is great for:

  1. Low-value content creation

  2. Repeatable content creation

  3. Mass content creation

  4. In conjunction with other tools (also con)

  5. Ideation and brainstorming

  6. Research

  7. low literacy assistance

Chat GPT is not good for:

  1. High-risk content

  2. High-value content

  3. Culturally sensitive content

  4. Complex content

  5. Expert content

  6. Credible content

  7. In conjunction with other tools (also pro)

Risks

ChatGPT comes with some well documented risks

  1. Bias

  2. Transparency 

  3. Workforce disruptions

  4. Deepfakes

  5. Security

  6. Community blowback

  7. Plagiarism

  8. Customer information privacy

  9. IP leakage

Check out the slides from UX Australia on this topic

Elle Geraghty

Content strategist, information architect, event organiser, coach, straight talker, producer. I run @sydcontentstrat

https://www.ellegeraghty.com
Previous
Previous

How will Apple summarise your web content?

Next
Next

Supercharge your content promotion